Shipping & Returns Policy

SHIPPING POLICY:

Free Shipping Policy

If the value of your order exceeds $50, we’ll ship it free anywhere in the contiguous US. We offer a $6 flat rate shipping for orders under $50 anywhere in the USA.

We ship to all 50 states including Alaska, Hawaii, Puerto Rico, Guam as well as APO/FPO Military Addresses.

When Will I Get My Delivery?

We work hard to deliver your Fish4Dogs order as quickly as possible. Most customers receive their order within 3-5 business days of placing the order. You will receive tracking details in an email and this can be used to track your order.

Do I Need to Sign For My Package?

If you’re not home, the driver will leave the package at your door or with your door man.

Canada

Yes! We ship to Canada.

International Orders:

Unfortunately, we are only shipping to the contiguous U.S. at this time.

PO Boxes

Sorry, we are unable to ship to PO Boxes.

Order Tracking:

You can track your package at any time by using the tracking information included in your confirmation email.

 

RETURN POLICY:

If you made your purchase through www.Fish4DogsUS.com:

If you are unhappy with any part of your Fish4Dogs purchase, you can reach out to us at orders@fish4dogsus.com  or call our Customer Service team at 1-888-752-3939 and they will be happy to help you with your specific request.

Please note that any requests must be made within 15 days of the original order delivery date.

For exchanges, items will be shipped within 5-7 business days.

Return Policy for Free Shipping Items

For items that shipped for free, our shipping costs will be deducted from your refund

Return Policy for Cancelled Orders

An order cannot be cancelled once it has been shipped. If you decide to cancel after shipment, a 15% restocking fee will be deducted from your refund in addition to the deduction for the cost of shipping.